Occasionally, you may run into some issues with the game functions at  Normally these problems can be fixed relatively easily by following a few quick troubleshooting steps. If you are experiencing problems such as games, pages and images not loading, please attempt to troubleshoot the issue by following the steps below in order.

  1. Double check your firewall settings to make sure that it is not blocking our site. Set the firewall to allow content from
  2. Install the most recent Flash (download Flash) and Shockwave (download Shockwave) plugins from Adobe. All of the games on make use using these plugins, and they will not work without them.
  3. Make sure you are using a 32-bit version of your preferred web browser. We recommend using Firefox or Chrome for the best experience.
  4. Inspect your browser’s security settings to ensure that Flash and Shockwave content is not blocked. Make sure that both Javascript and cookies are enabled.
  5. Clear your browser’s cache and cookies, restart the browser and try to access the site once again.

If you are still experiencing issues after going through these troubleshooting steps, please contact us with a brief summary of the problem. We will get back to you within 24 – 48 hours.